Author Info
Name
Affiliation
Papers
GARY DOUGLAS
The Centre for Communication Interface Research (CCIR), School of Engineering and Electronics, The University of Edinburgh, The King's Buildings, Edinburgh, Scotland EH9 3JL, United Kingdom
7
Collaborators
Citations 
PageRank 
10
88
4.64
Referers 
Referees 
References 
205
246
176
Search Limit
100246
Title
Citations
PageRank
Year
Usability Study Of Fingerprint And Palmvein Biometric Technologies At The Atm20.372013
Remote Channel Customer Contact Strategies for Complaint Update Messages00.342012
A Usability Comparison of SMS and IVR as Digital Banking Channels10.362011
Multimedia Technology in the Financial Services Sector: Customer Satisfaction with Alternatives to Face-to-Face Interaction in Mortgage Sales10.362011
Usable security: User preferences for authentication methods in eBanking and the effects of experience301.242010
User perceptions of security, convenience and usability for ebanking authentication tokens361.212009
A usability comparison of three alternative message formats for an SMS banking service180.762008