Stephen D. Durbin - Citegraph

Author Info

Name	Affiliation	Papers
STEPHEN D. DURBIN	RightNow Technologies, Bozeman, MT	4
Collaborators	Citations	PageRank
4	6	1.65
Referers	Referees	References
12	49	29

Publications (4 rows)

Collaborators (4 rows)

Referers (12 rows)

Referees (49 rows)

Title	Citations	PageRank	Year
Adaptive web sites: user studies and simulation	0	0.34	2006
Information Self-Service with a Knowledge Base That Learns	3	0.49	2002
Rightnow eservice center: internet customer service using a self-learning knowledge base	1	0.39	2002
Mining user session data to facilitate user interaction with a customer service knowledge base in RightNow Web	2	0.43	2001

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