Author Info
Name
Affiliation
Papers
GORDON BURTCH
Boston Univ, Questrom Sch Business, Boston, MA 02215 USA
1
Collaborators
Citations 
PageRank 
2
0
0.34
Referers 
Referees 
References 
0
0
0
Title
Citations
PageRank
Year
Estimating the Impact of "Humanizing" Customer Service Chatbots00.342021