Title
Wisdom
Abstract
Many decision support tools have been developed over the last 20 years and, in general, they support what Simon termed substantive rationality. However, such tools are rarely suited to helping people tackle wicked problems, for which a form of procedural rationality is better suited. Procedurally rational approaches have appeared in both management science and computer science, examples being the soft OR approach of cognitive mapping and the design rationale based on IBIS. These approaches are reviewed and the development of Wisdom, a procedurally rational decision support process and accompanying tool, is discussed and evaluated.
Year
DOI
Venue
2006
10.1016/j.ejor.2004.07.041
European Journal of Operational Research
Keywords
DocType
Volume
Decision support,Cognitive mapping,Wicked problems
Journal
170
Issue
ISSN
Citations 
1
0377-2217
0
PageRank 
References 
Authors
0.34
0
6
Name
Order
Citations
PageRank
Adrian Mackenzie171.78
Michael Pidd253641.15
John Rooksby332123.19
Ian Sommerville4846.35
Ian Warren5665.68
Mark Westcombe6263.24