Title
An Exact Solution for the State Probabilities of the Multi-Class, Multi-Server Queue with Preemptive Priorities
Abstract
We consider a multi-class, multi-server queueing system with preemptive priorities. We distinguish two groups of priority classes that consist of multiple customer types, each having their own arrival and service rate. We assume Poisson arrival processes and exponentially distributed service times. We derive an exact method to estimate the steady state probabilities. Because we need iterations to calculate the steady state probabilities, the only error arises from choosing a finite number of matrix iterations. Based on these probabilities, we can derive approximations for a wide range of relevant performance characteristics, such as the moments of the number of customers of a certain type in the system en the expected postponement time for each customer class. We illustrate our method with some numerical examples. Numerical results show that in most cases we need only a moderate number of matrix iterations (~20) to obtain an error less than 1% when estimating key performance characteristics.
Year
DOI
Venue
2005
10.1007/s11134-005-0359-y
Queueing Syst.
Keywords
Field
DocType
queueing,multi-class,multi-server,preemptive priority
Postponement,Mathematical optimization,Finite set,Computer science,Matrix (mathematics),Queue,Real-time computing,Queueing theory,Exponential distribution,Steady state,Poisson distribution
Journal
Volume
Issue
ISSN
50
1
0257-0130
Citations 
PageRank 
References 
11
0.69
12
Authors
3
Name
Order
Citations
PageRank
Andrei Sleptchenko18310.64
Aart Van Harten21007.93
Matthieu Van Heijden3828.36