Name
Abstract | ||
|---|---|---|
The current industry-driven trend of providing flexible e-services lays the ground for the new research area ``service value networks'' (SVNs). We observe a rising number of industry-oriented publications provided by research departments of large companies such as IBM or SAP as well as the fact that more and more IS conferences offer special tracks on that issue. However, when it comes to formalizing and economically analyzing such SVNs that offer joint complex services to service customers, scientific approaches are in their infancy. We intend to fill this research gap by providing a clear understanding of service value networks by defining their characteristics, their structure, and their components. Mapping these aspects into a formalized model, we intend to establish a reference point for future work in the area of service value networks. |
Year | DOI | Venue |
|---|---|---|
2009 | 10.1109/CEC.2009.64 | CEC |
Keywords | Field | DocType |
joint complex service,future work,flexible e-services,current industry-driven trend,clear understanding,service value network,service value networks,research department,new research area,formalized model,research gap,pricing,technology management,internet,service oriented architectures,management information systems,business,software architecture,information management,computer networks,data mining,resource allocation,environmental economics,innovation | Customer relationship management,IBM,Strategic alliance,Business networking,Computer science,Knowledge management,Service provider,Value network,Service-oriented architecture,The Internet | Conference |
Citations | PageRank | References |
18 | 0.96 | 23 |
Authors | ||
4 | ||
Name | Order | Citations | PageRank |
|---|---|---|---|
| Benjamin Blau | 1 | 257 | 17.01 |
| Jan Kramer | 2 | 18 | 0.96 |
| Tobias Conte | 3 | 79 | 10.26 |
| Clemens Van Dinther | 4 | 82 | 9.47 |