Name
Abstract | ||
|---|---|---|
This paper presents data and analysis from a long term ethnographic study of the design and development of an electronic patient records system in a UK hospital Trust. The project is a public private partnership (PPP) between the Trust and a US based software house (OurComp) contracted to supply, configure and support their customizable-off-the- shelf (COTS) healthcare information system in cooperation with an in-hospital project team. Given this contractual relationship for system delivery and support (increasingly common, and 'standard' in UK healthcare) we focus on the ways in which issues to do with the 'contract' enter into and impinge on everyday design and deployment work as part of the process of delivering dependable systems. |
Year | DOI | Venue |
|---|---|---|
2007 | 10.1145/1324892.1324945 | Australasian Computer-Human Interaction Conference |
Keywords | Field | DocType |
system delivery,customizable- off-the-shelf cots healthcare information systems,project management,uk hospital,everyday design,in-hospital project team,deployment work,uk healthcare,contractual relationship,healthcare information system,electronic patient records system,contracts,dependable system,ethnography | Information system,Health care,Software deployment,Computer science,Knowledge management,Software,Project team,Everyday design,Project management,Public–private partnership | Conference |
Citations | PageRank | References |
3 | 0.42 | 9 |
Authors | ||
4 | ||
Name | Order | Citations | PageRank |
|---|---|---|---|
| David Martin | 1 | 118 | 8.63 |
| Rob Procter | 2 | 693 | 89.03 |
| John Mariani | 3 | 55 | 8.94 |
| Mark Rouncefield | 4 | 1631 | 144.08 |