Title
An Empirical Study Of Computer System Learning: Comparison Of Co-Discovery And Self-Discovery Methods
Abstract
This paper reports a study that examined two types of exploratory computer learning methods: self-discovery vs. co-discovery, the latter of which involves two users working together to learn a system. An experiment was conducted to compare these two methods and the results were interpreted within a mental model framework. Co-discovery subjects were better than self-discovery subjects at making inferences about the capability and extended functions of the system. Furthermore, while working by themselves after an initial period of learning, they performed better in a similar, though more complex task than the one they encountered at the learning phase. Process tracing analysis showed that self-discovery subjects focused more on surface structures, such as detailed physical actions, for implementing the task. On the other hand, co-discovery groups focused more on relating lower level actions to higher level goals. Therefore, co-discovery subjects had a better understanding of the relationships between the physical actions and goals, and hence formed mental models with higher inference potential than self-discovery subjects.
Year
DOI
Venue
1997
10.1287/isre.8.3.254
INFORMATION SYSTEMS RESEARCH
Keywords
Field
DocType
mental models, verbal protocols, computer system learning, co-discovery learning, process tracing, inference
Self-discovery,Mental model,Computer science,Inference,Knowledge management,Cognitive psychology,Artificial intelligence,Process tracing,Empirical research,Machine learning
Journal
Volume
Issue
ISSN
8
3
1047-7047
Citations 
PageRank 
References 
28
3.99
10
Authors
3
Name
Order
Citations
PageRank
Kai H. Lim196049.39
Lawrence M. Ward210310.51
Izak Benbasat34503584.45