Title
Evaluation Of A User-Adapted Spoken Language Dialogue System Measuring The Relevance Of The Contextual Information Sources
Abstract
We present an evaluation of a spoken language dialogue system with a module for the management of user related information, stored as user preferences and privileges. The flexibility of our dialogue management approach, based on Bayesian Networks (BN), together with a contextual information module, which performs different strategies for handling such information, allows us to include user information as a new level into the Context Manager hierarchy. We propose a set of objective and subjective metrics to measure the relevance of the different contextual information sources. The analysis of our evaluation scenarios shows that the relevance of the short-term information (i.e. the system status) remains pretty stable throughout the dialogue, whereas the dialogue history and the user profile (i.e. the middle-term and the long-term information, respectively) play a complementary role, evolving their usefulness as the dialogue evolves.
Year
Venue
Keywords
2011
ICAART 2011: PROCEEDINGS OF THE 3RD INTERNATIONAL CONFERENCE ON AGENTS AND ARTIFICIAL INTELLIGENCE, VOL 1
Spoken language dialogue systems, User interfaces, Contextual information, User profiles, Natural language processing, Real-user evaluation
Field
DocType
Citations 
Contextual information,Dialogue management,Computer science,User information,Human–computer interaction,Bayesian network,Artificial intelligence,Natural language processing,Hierarchy,Machine learning,Spoken language
Conference
1
PageRank 
References 
Authors
0.35
10
5