Title
IT for Corporate Crisis Management: Findings from a Survey in 6 different Industries on Management Attention, Intention and Actual Use
Abstract
This paper reports the findings of a survey on the use of Information Technology (IT) in crisis management in six different industrial sectors in Belgium, Luxembourg and the Netherlands. The survey was sent to 1245 Belgian and 1450 Dutch companies with 50 employees or more, resulting in a response rate of 9 %. Statistical analysis of the result demonstrate that although the development of crisis management plans leads to a higher awareness of the company risks, it is especially the creation of a crisis management team that leads to a higher degree of actions taken, for instance training or simulations. Moreover, this study demonstrates that the level of IT use in crisis management is predominantly related to the presence of a member in the crisis management team with an IT background.
Year
DOI
Venue
2007
10.1109/HICSS.2007.304
HICSS
Keywords
Field
DocType
higher awareness,crisis management,management attention,statistical analysis,corporate crisis management,higher degree,different industries,company risk,dutch company,information technology,actual use,it background,crisis management plan,crisis management team,risk management,response rate
Information management,Computer science,Information technology,Digital firm,Program management,Risk management,Crisis management,Information technology management,Enterprise relationship management,Marketing
Conference
ISBN
Citations 
PageRank 
0-7695-2755-8
5
0.73
References 
Authors
3
2
Name
Order
Citations
PageRank
Koen Milis1363.40
Bartel Van de Walle234349.52