Name
Abstract | ||
|---|---|---|
This paper proposes a method for generating a Web-page based troubleshooter, which diagnoses troubles about computer system administration. This troubleshooter digs out several possible causes (hypotheses) from the current status of a trouble, and then examines those hypotheses in turn. After the cause is identified, it will present a solution to fix the trouble. To illustrate the status of a trouble, possible causes,examination methods and presentation of a solution, WebPages (hereafter, info pages) are used, which are defined in HTML code. From the info pages that explain each status of troubleshooting, the method this paper presents generates troubleshooter client/server interface, a stack of status history and titled links to the next info pages. This paper also describes two ways to easily implement this method on both of a client side and a server side. |
Year | DOI | Venue |
|---|---|---|
2009 | 10.1109/CSIE.2009.205 | CSIE |
Keywords | Field | DocType |
Internet,client-server systems,computer debugging,fault diagnosis,HTML code,Web-based troubleshooter generation,client server interface,computer system administration,fault diagnosis,trouble diagnosis,Automatic generation,Computer administration,Troubleshooting,Web applications | Server-side,Troubleshooting,Client-side,World Wide Web,Web page,Computer science,Web application,System administration,Web server,The Internet | Conference |
Volume | Citations | PageRank |
7 | 0 | 0.34 |
References | Authors | |
7 | 3 | |
Name | Order | Citations | PageRank |
|---|---|---|---|
| Takao Shimomura | 1 | 33 | 7.95 |
| Kenji Ikeda | 2 | 3 | 2.09 |
| Muneo Takahashi | 3 | 6 | 2.17 |