Paper Info
Title
Aspects That Contribute to the Success of Personalized Web Applications.
Abstract
Personalized applications exhibit features adjusted to the preferences or needs of users and can provide benefits related to customer relationship or related to the efficiency of organizational work. This article presents a conceptual model that can be viewed as a contribution to the body of knowledge of Information Systems and Technologies professionals with responsibilities in the adoption, and development of personalized Web applications. These contributions include: a conceptual model that combines and articulates aspects that contribute to the success and to the quality of personalized information system (this model combines design features, facets that contribute to the quality and metrics that can be used to evaluate the performance of organizational work supported by personalized information systems). This set of aspects combines a synthesis of information so far scattered in the literature with proposals and recommendations with empirical knowledge based on an empirical study.
Year
DOI
Venue
2013
10.1007/978-3-642-36981-0_39
ADVANCES IN INFORMATION SYSTEMS AND TECHNOLOGIES
Keywords
Field
DocType
Personalization,systems,information,quality,metrics
Customer relationship management,Information system,Body of knowledge,Empirical evidence,Conceptual model,Computer science,Knowledge management,Web application,Empirical research,Personalization
Conference
Volume
ISSN
Citations 
206
2194-5357
2
PageRank 
References 
Authors
0.41
6
2
Name
Order
Citations
PageRank
José Luís Reis131.82
João Alvaro Carvalho29925.46