Title
Effect of Robot's Whispering Behavior on People's Motivation.
Abstract
This paper presents the effect of a robot’s whispering behavior on people’s motivation. Here, “whispering behavior” consists of a whispering cue and a small voice, which provides a natural sense of physical proximity in a context of confidentiality, thus increasing intimacy. A laboratory experiment was conducted to investigate this effect. In the experiment, a robot requested the participants to perform an annoying task that involved writing as many equations in a 9×9 multiplication table as possible. The result showed that the whispering cue improved task performance as measured by the number of written equations and writing time. The small voice, however, had no effect. Furthermore, to investigate the effectiveness of a robot’s whispering behavior on recommendations, we conducted a field trial in a shopping mall. The results showed the effectiveness of whispering on recommendations, suggesting that whispering behaviors are useful for various services that aim to build motivation, such as advertisements, sales promotions, and encouragement to study.
Year
DOI
Venue
2013
10.1007/s12369-012-0141-3
I. J. Social Robotics
Keywords
Field
DocType
Communication robot,Whispering behavior,Motivation improvement,Behavior change,Persuasion
Social psychology,Multiplication table,Persuasion,Confidentiality,Simulation,Psychology,Whispering,Laboratory experiment,Robot,Behavior change,Shopping mall
Journal
Volume
Issue
ISSN
5
1
1875-4791
Citations 
PageRank 
References 
16
0.82
19
Authors
6
Name
Order
Citations
PageRank
Kayako Nakagawa1755.61
Masahiro Shiomi293182.89
Kazuhiko Shinozawa334331.97
Reo Matsumura4646.96
Hiroshi Ishiguro54680513.13
Norihiro Hagita62877259.10