Title
Investigating social network patterns within an empathic online community for older people
Abstract
In this paper, we study the social network structure of an online discussion board within SeniorNet, an empathic online community for older people. We apply Social Network Analysis (SNA) to analyse the communication patterns and relationships between members of the discussion board. In addition to looking at the structure of the exchanged messages within the discussion board as a whole, we also investigate associations between the communication content and the social network patterns. Our findings show distinct differences between the social network patterns of empathic and non-empathic communications. For example, members are more connected and closer to each other in the social networks that are based on empathic communication compared to non-empathic communication. Additionally our results show that the type of empathic communication (e.g. different kinds of support) is linked to the social network structure within the discussion board.
Year
DOI
Venue
2009
10.1016/j.chb.2009.05.001
Computers in Human Behavior
Keywords
Field
DocType
Empathic online communities,Older people,Social network analysis,Social interactions,Ageing,Online discussion board,CMC
Social psychology,Empathy,Social relation,Online community,Social network,Social network analysis,Psychology,Discussion board,Online discussion,The Internet
Journal
Volume
Issue
ISSN
25
5
Computers in Human Behavior
Citations 
PageRank 
References 
32
1.52
13
Authors
2
Name
Order
Citations
PageRank
Ulrike Pfeil146632.58
Panayiotis Zaphiris296990.13