Title
Maintenance issues in the Web site development process
Abstract
There appears to be few actual case studies in academic or professional literature regarding the overall process of developing a company Web site and even fewer regarding the maintenance of company Web sites. In this paper, we examine the maintenance issues in the Web site development process based on detailed case studies in seven U.K. organizations from the engineering, financial services, retail, manufacturing and education sectors over a two year period. This research indicated that there are numerous issues in Web site design and construction that impact upon future Web site maintenance activities. In particular, this research examined the impact of dynamic Web site data, Web site structure, specific coding for different user groups/Internet browsers/navigators/Internet search engines, Web site documentation and Web site development and testing standards upon future Web site maintenance work. Copyright (C) 2002 John Wiley Sons, Ltd.
Year
DOI
Venue
2002
10.1002/smr.247
Journal of Software Maintenance
Keywords
Field
DocType
development process
Web design,Web development,Web Accessibility Initiative,World Wide Web,Systems engineering,Computer science,Web analytics,Web standards,Web application security,Dynamic web page,WS-Policy
Journal
Volume
Issue
ISSN
14
2
1532-060X
Citations 
PageRank 
References 
6
0.47
16
Authors
4
Name
Order
Citations
PageRank
Mark J. Taylor1704.34
J. Mcwilliam2523.11
J. Sheehan36823.63
A. Mulhaney460.47