Title
Using predictive analysis to improve invoice-to-cash collection
Abstract
It is commonly agreed that accounts receivable (AR) can be a source of financial difficulty for firms when they are not efficiently managed and are underperforming. Experience across multiple industries shows that effective management of AR and overall financial performance of firms are positively correlated. In this paper we address the problem of reducing outstanding receivables through improvements in the collections strategy. Specifically, we demonstrate how supervised learning can be used to build models for predicting the payment outcomes of newly-created invoices, thus enabling customized collection actions tailored for each invoice or customer. Our models can predict with high accuracy if an invoice will be paid on time or not and can provide estimates of the magnitude of the delay. We illustrate our techniques in the context of real-world transaction data from multiple firms. Finally, simulation results show that our approach can reduce collection time up to a factor of four compared to a baseline that is not model-driven.
Year
DOI
Venue
2008
10.1145/1401890.1402014
KDD
Keywords
Field
DocType
newly-created invoice,invoice-to-cash collection,customized collection action,multiple industry,effective management,overall financial performance,multiple firm,financial difficulty,collections strategy,predictive analysis,accounts receivable,collection time,knowledge discovery,design,prediction model,economics,transaction data,supervised learning,predictive modeling
Data mining,Computer science,Invoice,Supervised learning,Order to cash,Cash collection,Knowledge extraction,Transaction data,Payment,Accounts receivable
Conference
Citations 
PageRank 
References 
3
0.46
4
Authors
5
Name
Order
Citations
PageRank
Sai Zeng1338.85
Prem Melville2151884.77
Christian A. Lang324114.88
Ioana Boier-Martin4826.22
Conrad Murphy530.46