Paper Info
Title
Agree or Change! Making Services Evolve
Abstract
Service-centric systems are developed by composition and configuration of services, i.e., "software components that can be used but that are not owned". Services are most often not under control of consumers. They are indeed made available by third parties, they are autonomously developed and managed, and can in principle change without notification. Service Level Agreements (SLAs) define the exact conditions under which services are provided and consumed. From the point of view of the consumer, SLAs make explicitly available all the technical information required for using a service: interfaces and data structures, interaction protocols, security-related information, quality of services parameters and so on. They are therefore key elements for the development of software-centric systems. In this article we discuss one of the most interesting open challenges in the area of services and of SLAs: how to enable the usage of SLAs to support service adaptation and evolution. We discuss in particular two key roles that SLAs can play to this purpose, namely "SLAs for monitoring" and "SLAs for adaptation".
Year
DOI
Venue
2007
10.1109/ICSM.2007.4362612
2007 IEEE International Conference on Software Maintenance
Keywords
Field
DocType
service-centric system,software component,service level agreement,service adaptation,service evolution,business analyst
Service design,Service level objective,Service level,Systems engineering,Business service provider,Computer science,Service-level agreement,Knowledge management,Differentiated service,Service level requirement,Service delivery framework,Process management
Conference
ISSN
ISBN
Citations 
1063-6773
978-1-4244-1255-6
0
PageRank 
References 
Authors
0.34
0
2
Name
Order
Citations
PageRank
Paolo Traverso13483223.80
Marco Pistore23021181.74