Title
Design and development of an agent-based information system for process improvement
Abstract
To meet changing needs of customers and to survive in the increasingly globalised and competitive environment, it is necessary for companies to equip themselves with intelligent tools, thereby enabling managerial levels to use the tactical decision in a better way. However, the implementation of an intelligent system is always a challenge in Small- and Medium-sized Enterprises (SMEs). Therefore, a new and simple approach with 'process rethinking' ability is proposed to generate ongoing process improvements over time. In this paper, a roadmap of the development of an agent-based information system is described. A case example has also been provided to show how the system can assist non-specialists, for example, managers and engineers to make right decisions for a continual process improvement.
Year
DOI
Venue
2006
10.1504/IJITM.2006.010114
IJITM
Keywords
Field
DocType
continual process improvement,intelligent tool,medium-sized enterprises,right decision,competitive environment,case example,agent-based information system,intelligent system,managerial level,ongoing process improvement,olap,information system,smes,multi agent systems,online analytical processing
Information system,Agent based systems,Information technology,Multi-agent system,Engineering,Online analytical processing,Marketing
Journal
Volume
Issue
Citations 
5
2/3
0
PageRank 
References 
Authors
0.34
5
5
Name
Order
Citations
PageRank
G. T. S. Ho148342.55
Henry C. W. Lau230133.27
C. K. M. Lee324328.86
Andrew W. H. Ip4645.58
William Ho500.34