Title
Balancing design tensions: iterative display design to support ad hoc and multidisciplinary medical teamwork
Abstract
In this paper, we describe how we developed an information display prototype for trauma resuscitation teams based on design ideas and feedback from clinicians. Our approach is grounded in participatory design, emphasizing the importance of gaining long-term commitment from clinicians in system development. Through a series of participatory design workshops, heuristic evaluation, and simulated resuscitation sessions, we identified the main information features to include on our display. Our results focus on how we balanced the design tensions that emerged when addressing the ad hoc, hierarchical, and multidisciplinary nature of trauma teamwork. We discuss the implications of balancing role-based differences for each information feature, as well as two major design tensions: process-based vs. state-based designs and role-based vs. team-based displays.
Year
DOI
Venue
2014
10.1145/2556288.2557301
CHI
Keywords
Field
DocType
role-based difference,main information feature,state-based design,multidisciplinary medical teamwork,information display prototype,participatory design workshop,information feature,balancing design tension,iterative display design,major design tension,design tension,design idea,participatory design,teamwork,healthcare
Health care,Teamwork,Multidisciplinary approach,Participatory design,Computer science,Heuristic evaluation,Display design,Trauma resuscitation,Knowledge management,Information display
Conference
Citations 
PageRank 
References 
3
0.47
15
Authors
7
Name
Order
Citations
PageRank
Diana S. Kusunoki1225.18
Aleksandra Sarcevic218226.75
Nadir Weibel338344.76
Ivan Marsic471691.96
Zhan Zhang5183.87
Genevieve Tuveson630.47
Randall S. Burd712221.53