Paper Info
Title
Understanding Software Maintenance Work
Abstract
Software maintenance can be successfully accomplished if the computing arrangements of the people doing the maintenance are compatible with their established patterns of work in the setting. To foster and achieve such compatibility requires an understanding of the reasons and the circumstances in which participants carry out maintenance activities. In particular, it requires an understanding of how software users and maintainers act toward the changing circumstances and unexpected events in their work situation that give rise to software system alterations. To contribute to such an understanding, we describe a comparative analysis of the work involved in maintaining and evolving text-processing systems in two academic computer science organizations. This analysis shows that how and why software systems are maintained depends on occupational and workplace contingencies, and vice versa.
Year
DOI
Venue
1987
10.1109/TSE.1987.233162
IEEE Trans. Software Eng.
Keywords
DocType
Volume
maintenance activity,software system,software maintenance,software user,work situation,understanding software maintenance work,established pattern,computing arrangement,comparative analysis,software system alteration,academic computer science organization,software evolution,adaptive systems,software systems,productivity,computer science,distributed computing
Journal
13
Issue
ISSN
Citations 
3
0098-5589
39
PageRank 
References 
Authors
15.23
9
2
Name
Order
Citations
PageRank
Bendifallah, S.13915.23
Walt Scacchi2213104.63