Title
Refining Conversational Case Libraries
Abstract
. Conversational case-based reasoning (CBR) shells (e.g., Inference's CBR Express) are commercially successful tools for supportingthe development of help desk and related applications. In contrast torule-based expert systems, they capture knowledge as cases rather thanmore problematic rules, and they can be incrementally extended. However,rather than eliminate the knowledge engineering bottleneck, theyrefocus it on case engineering, the task of carefully authoring cases accordingto...
Year
DOI
Venue
1997
10.1007/3-540-63233-6_498
ICCBR
Keywords
Field
DocType
refining conversational case libraries,knowledge engineering,expert system
Bottleneck,Data mining,Inference,Computer science,Expert system,Software,Knowledge engineering,Artificial intelligence,Case-based reasoning,Machine learning,Desk
Conference
Volume
ISBN
Citations 
1266
3-540-63233-6
86
PageRank 
References 
Authors
8.18
10
2
Name
Order
Citations
PageRank
David W. Aha14103620.93
Len Breslow224724.59