Paper Info
Title
Service-oriented knowledge management
Abstract
Service system is gaining momentum in providing flexible and dynamic solutions for integrated business solutions. Much of this power comes from the global standards imposed on services and synergy through integration. In order to manage service system resources taking into the vast volume of services, knowledge is the key. Existing knowledge concerning services was originally restricted to service providers and a special range of users who are knowledgeable about the services being provided. Therefore, efficient knowledge sharing will be required. The research presented in this paper takes the leverages of service systems and couples the automated knowledge management techniques towards a framework of service oriented knowledge management. In particular, services developed under this research are categorized as system services. The paper explores some generic situations on how system services may interact with external business services in forming application solutions. Under such an approach, dynamic on-demand solutions for an application field can be effectively developed.
Year
DOI
Venue
2012
10.1109/IRI.2012.6303058
IRI
Keywords
Field
DocType
services management,case-base reasoning,dynamic solutions,service system,integrated business solutions,knowledge management,service-oriented architecture,service-oriented knowledge management,flexible solutions,automated knowledge management techniques,databases,case base reasoning,bandwidth,service oriented architecture
Services computing,Industrialization of services business model,Knowledge sharing,Computer science,Service system,Knowledge management,Service provider,Service product management,Service-oriented architecture,Service delivery framework
Conference
ISBN
Citations 
PageRank 
978-1-4673-2283-6
3
0.48
References 
Authors
6
2
Name
Order
Citations
PageRank
Wei Dai141.25
Stuart Harvey Rubin27320.96