Title
Modelling health care processes for eliciting user requirements: a way to link a quality paradigm and clinical information system design.
Abstract
Healthcare institutions are looking at ways to increase their efficiency by reducing costs while providing care services with a high level of safety. Thus, hospital information systems have to support quality improvement objectives. The elicitation of the requirements has to meet users' needs in relation to both the quality (efficacy, safety) and the monitoring of all health care activities (traceability). Information analysts need methods to conceptualise clinical information systems that provide actors with individual benefits and guide behavioural changes. A methodology is proposed to elicit and structure users' requirements using a process-oriented analysis, and it is applied to the blood transfusion process. An object-oriented data model of a process has been defined in order to organise the data dictionary. Although some aspects of activity, such as ‘where’, ‘what else’, and ‘why’ are poorly represented by the data model alone, this method of requirement elicitation fits the dynamic of data input for the process to be traced. A hierarchical representation of hospital activities has to be found for the processes to be interrelated, and for their characteristics to be shared, in order to avoid data redundancy and to fit the gathering of data with the provision of care.
Year
DOI
Venue
2001
10.1016/S1386-5056(01)00203-9
International Journal of Medical Informatics
Keywords
Field
DocType
Hospital information systems,Hospital records,Quality assurance,Blood transfusion
Health care,Information system,Knowledge management,Requirements elicitation,Data dictionary,Data redundancy,Medicine,Data model,User requirements document,Quality management
Journal
Volume
Issue
ISSN
64
2
1386-5056
Citations 
PageRank 
References 
20
2.02
14
Authors
5
Name
Order
Citations
PageRank
Pascal Staccini15911.89
M Joubert220329.39
J F Quaranta3364.90
D Fieschi4609.59
M Fieschi515725.44