Name
Abstract | ||
|---|---|---|
Feedback plays an important role in human-computer interaction. It provides the user with evidence of closure, thus satisfying the communication expectations that users have when engaging in a dialogue. In this paper we present a model identifying five feedback states that must be communicated to the user to fulfill the communication expectations of a dialogue. The model is based on a linguistics theory of conversation, but is applied to a graphical user interface. An experiment is described in which we test users expectations and their behavior when those expectations are not met. The model subsumes some of the temporal requirements for feedback previously reported in the human-computer interaction literature. |
Year | DOI | Venue |
|---|---|---|
1996 | 10.1145/238386.238535 | CHI |
Keywords | Field | DocType |
conversational dialogues,collaborative model,feedback state,linguistics theory,temporal requirement,collaborative view of conversations,human-computer dialogues,graphical user interface,communication expectation,human-computer interaction literature,feedback,important role,human-computer interaction,states of understanding,users expectation,graphic user interface,human computer interaction | Conversation,Computer science,Collaborative model,Graphical user interface,Human–computer interaction,Multimedia,Human action cycle | Conference |
ISBN | Citations | PageRank |
0-89791-777-4 | 14 | 1.43 |
References | Authors | |
7 | 2 | |
Name | Order | Citations | PageRank |
|---|---|---|---|
| perez quinones | 1 | 651 | 87.57 |
| John L. Sibert | 2 | 878 | 178.40 |