Title
Examining the Effect of the Transformational Leader on Software Quality
Abstract
Developing and maintaining quality software is paramount in the information-intensive society. A myriad of concepts, tools and techniques exist that can be employed to improve the quality of software and at the same time increase developmental efficiencies. Approaches used by many software development units include: Capability Maturity Model (CMM), Total Quality Management (TQM), and ISO 9000-3. Implementation of these approaches without appropriate management oversight does not guarantee success. This study examines the role of the manager vis-à-vis “leadership style” with software quality. Data collected using a questionnaire administered to members of the American Society for Quality (ASQ) - Software Division, suggest that the Transformational leadership style of the manager has a significant positive relationship with the quality of the software developed.
Year
DOI
Venue
2001
10.1023/A:1013763119819
Software Quality Journal
Keywords
Field
DocType
leadership,organizational change,total quality management,software development,capability maturity model,ISO 9000-3
Software Engineering Process Group,Personal software process,Systems engineering,Quality policy,Computer science,Software peer review,Software quality control,Software quality,Team software process,Software development
Journal
Volume
Issue
ISSN
9
4
1573-1367
Citations 
PageRank 
References 
1
0.43
7
Authors
3
Name
Order
Citations
PageRank
Monica J. Parzinger1212.01
Ravi Nath2897.32
Mary A. Lemons310.43