Name
Abstract | ||
|---|---|---|
Gmail's filing system for email conversations is based around labels, which are more flexible and powerful than folders. With its original user interface, many users did not discover labels, and wondered why Gmail had no folders. The Gmail team redesigned the user interface for labeling to make it more discoverable and understandable, and to add the most useful functionality of folders. The new design works for the simple use case (a conversation with only one label), while still making the more complex use case (multiple labels) easily available. It has been launched to millions of users worldwide and has resulted in much higher adoption of labels, especially by new users of Gmail. |
Year | DOI | Venue |
|---|---|---|
2010 | 10.1145/1753846.1754199 | CHI Extended Abstracts |
Keywords | Field | DocType |
gmail team,higher adoption,complex use case,email conversation,original user interface,new design work,user interface,new user,simple use case,gmail label,filing system,personal information management,use case | World Wide Web,Conversation,Personal information management,Computer science,User interface,Multimedia,Affordance | Conference |
Citations | PageRank | References |
4 | 0.49 | 9 |
Authors | ||
2 | ||
Name | Order | Citations | PageRank |
|---|---|---|---|
| Kerry Rodden | 1 | 694 | 72.11 |
| Michael Leggett | 2 | 4 | 0.49 |