Paper Info
Title
Virtual Communities As Narrative Networks: Developing A Model Of Knowledge Creation For Crowdsourced Environments
Abstract
This paper extends our understanding of knowledge creation in virtual communities of practice by examining crowdsourcing activities that enable knowledge creation in these social structures. An interpretive methodology, narrative networks analysis, is used to systematically study the narratives of discussion forums in a virtual community. The virtual community studied is voluntary for the participants, and open to anyone. Through the analysis of the narrative, a model of knowledge creation is developed that identifies types of evidentiary knowledge contributions, as well as conversation mitigators that help or hinder knowledge creation within the community. Knowledge is a primary attraction of a virtual community for many of its members, and this study aims to understand how knowledge is shared and created in such voluntary communities of practice. The model highlights elements that enhance and impair knowledge creation in this type of crowdsourced environment.
Year
DOI
Venue
2013
10.4018/jkm.2013010102
INTERNATIONAL JOURNAL OF KNOWLEDGE MANAGEMENT
Keywords
Field
DocType
Crowdsourcing, Discussion Forum, Knowledge Creation, Narrative Network Analysis, Virtual Community
Conversation,Narrative inquiry,Crowdsourcing,Computer science,Knowledge management,Narrative,Knowledge creation,Social structure,Virtual community
Journal
Volume
Issue
ISSN
9
1
1548-0666
Citations 
PageRank 
References 
0
0.34
12
Authors
2
Name
Order
Citations
PageRank
Michael Weeks113016.29
Natasha F. Veltri29210.36