Title
Strategic Service Network Design for DHL Hong Kong
Abstract
We developed a two-phase network planning methodology to design a service network for DHL(HK) based on two measures of service performance: service coverage and service reliability. The methodology consists of first using an optimization model to determine a least-cost distribution network, which forms the basis of a simulation model for analyzing the network's operational characteristics. It takes into consideration such design issues as inbound and outbound shipment, equivalent shipment, cutoff time, demand fluctuation, and random behaviors. DHL decision makers can now examine trade-offs between coverage and reliability by adjusting workforce, changing cutoff time, or redesigning the service network.
Year
DOI
Venue
2001
10.1287/inte.31.4.1.9679
Interfaces
Keywords
Field
DocType
industries, transportation, shipping facilities, equipment planning, design
Network planning and design,Workforce,Distribution networks,Operations research,Engineering,Operations management
Journal
Volume
Issue
ISSN
31
4
0092-2102
Citations 
PageRank 
References 
4
0.62
0
Authors
3
Name
Order
Citations
PageRank
Waiman Cheung175266.77
L. C. Leung224819.65
Y. M. Wong340.96