Name
Title | ||
|---|---|---|
Towards a Goal-Driven Approach for Business Process Improvement Using Process-Oriented Data Warehouse. |
Abstract | ||
|---|---|---|
An emerging approach for business process analysis is to use business intelligence practices by employing data warehouse and decision-making techniques. However, little work has been done on developing core methods and tools to guide process analysis and improvement. Our research addresses this issue by introducing a goal-driven approach for business process improvement using process warehouse. In this paper, we present our three step method and its evaluation through an empirical study. The results showed that the impact of applying our method for process improvement has been perceived positively. |
Year | DOI | Venue |
|---|---|---|
2011 | 10.1007/978-3-642-21863-7_10 | Lecture Notes in Business Information Processing |
Keywords | Field | DocType |
Process Improvement,Business Process Intelligence,Business-orientation of Process Warehouse,Goal-driven Process Improvement | Artifact-centric business process model,Business process management,Business process,Computer science,Knowledge management,Business process modeling,Business process discovery,Marketing,Business Process Model and Notation,Business analysis,Process management,Process mining | Conference |
Volume | ISSN | Citations |
87 | 1865-1348 | 1 |
PageRank | References | Authors |
0.37 | 18 | 2 |
Name | Order | Citations | PageRank |
|---|---|---|---|
| Khurram Shahzad | 1 | 165 | 25.77 |
| Constantinos Giannoulis | 2 | 67 | 8.10 |