Name
Abstract | ||
|---|---|---|
We describe some first results of an empirical study describing how social media and SMS were used in coordinating humanitarian relief after the Haiti Earthquake in January 2010. Current information systems for crisis management are increasingly incorporating information obtained from citizens transmitted via social media and SMS. This information proves particularly useful at the aggregate level. However it has led to some problems: information overload and processing difficulties, variable speed of information delivery, managing volunteer communities, and the high risk of receiving inaccurate or incorrect information. |
Year | DOI | Venue |
|---|---|---|
2012 | 10.1145/2187980.2188189 | WWW (Companion Volume) |
Keywords | Field | DocType |
crisis management,aggregate level,haiti earthquake,current information system,social media,incorrect information,information delivery,high risk,empirical study,information overload,information system,social network | Information system,World Wide Web,Internet privacy,Information overload,Social network,Social media,Computer science,Computer security,Crisis mapping,Information delivery,Crisis management,Empirical research | Conference |
Citations | PageRank | References |
7 | 0.49 | 3 |
Authors | ||
3 | ||
Name | Order | Citations | PageRank |
|---|---|---|---|
| Julie Dugdale | 1 | 71 | 19.85 |
| Bartel Van de Walle | 2 | 343 | 49.52 |
| Corinna Koeppinghoff | 3 | 7 | 0.49 |