Title
SLA-driven applicability analysis for patch management
Abstract
To strengthen patch management, organizations are required not only to focus on sole patch management on single server, machine or application servers, but also to consider other IT system management processes as well because patch management relies on them to be efficient. Processes such as inventory, system configurations, risk management, change management, system audit, and business cost on policy and SLA should be evaluated and enhanced together with patch management; appropriate applicability assessment of patch should be built in and coordinated with all these processes to make patch management a safe, reliable and efficient process to carry out its high profile tasks. This paper presents a patch management framework based on SLA-driven patch applicability analysis. It provides automatic patch applicability analysis and risk assessment for supporting business-impact analysis and logical control during patch process. Experimental results collected from the simulation on realistic business services case study show that SLA-driven patch applicability analysis based patch management outperforms traditional patch management.
Year
DOI
Venue
2011
10.1109/INM.2011.5990544
Integrated Network Management
Keywords
Field
DocType
logical control,software management,business cost,change management,business-impact analysis,it system management processes,information management,sla-driven applicability analysis,patch management,sla,software maintenance,business services,business impact analysis,it service management,risk management,system audit,applicability assessment,business data processing,automatic patch applicability analysis,security,planning,business
Change management,Information management,Computer science,Risk management,Software maintenance,IT service management,Systems management,Distributed computing,Application server,Information technology audit
Conference
Volume
Issue
ISBN
null
null
978-1-4244-9220-6
Citations 
PageRank 
References 
1
0.34
0
Authors
4
Name
Order
Citations
PageRank
Bo Yang15817.37
Sai Zeng2338.85
Naga Ayachitula3153.04
Rajeev Puri411.02