Name
Abstract | ||
|---|---|---|
Businesses are aching under the burdens entailed by public reporting duties while public administrations are faced with rising cost pressures. Fostered by the diffusion and maturation of information technology, businesses put forth growing demands in regard to the quality, integration and usability of public services. An effective means of meeting these challenges is through the identification and bundling of processes caused by reporting duties. Incorporating corresponding concepts from the business sector, to the authors develop an approach for process bundling tailored to public organizations. The authors demonstrate the approach on waste management reporting duties. This paper provides guidance for practitioners striving to optimize information flows and reduce redundancies within B2G contacts. As a result, both public administrations and businesses benefit from a more straightforward and cost-efficient provision of public services. |
Year | DOI | Venue |
|---|---|---|
2011 | 10.4018/irmj.2011040103 | IRMJ |
Keywords | DocType | Volume |
B2G contact,cost pressure,Public Organizations,information flow,corresponding concept,business sector,public service,public organization,Qualitative Study,information technology,public administration,public reporting duty,Bundling Processes | Journal | 24 |
Issue | ISSN | Citations |
2 | 1040-1628 | 0 |
PageRank | References | Authors |
0.34 | 0 | 5 |
Name | Order | Citations | PageRank |
|---|---|---|---|
| Helmut Krcmar | 1 | 2464 | 373.50 |
| Petra Wolf | 2 | 273 | 55.78 |
| Armin Sharafi | 3 | 1 | 1.04 |
| Marlen Jurisch | 4 | 18 | 5.27 |
| Christian Ikas | 5 | 5 | 0.93 |