Title
Activity Mining: From Activities To Actions
Abstract
Activity data accumulated in real life, such as terrorist activities and governmental customer contacts, present special structural and semantic complexities. Activity data may lead to or be associated with significant business impacts, and result in important actions and decision making leading to business advantage. For instance, a series of terrorist activities may trigger a disaster to society, and large amounts of fraudulent activities in social security programs may result in huge government customer debt. Uncovering these activities or activity sequences can greatly evidence and/or enhance corresponding actions in business decisions. However, mining such data challenges the existing KDD research in aspects such as unbalanced data distribution and impact-targeted pattern mining. This paper investigates the characteristics and challenges of activity data, and the methodologies and tasks of activity mining based on case-study experience in the area of social security. Activity mining aims to discover high impact activity patterns in huge volumes of unbalanced activity transactions. Activity patterns identified can be used to prevent disastrous events or improve business decision making and processes. We illustrate the above issues and prospects in mining governmental customer contacts data to recover customer debt.
Year
DOI
Venue
2008
10.1142/S0219622008002934
INTERNATIONAL JOURNAL OF INFORMATION TECHNOLOGY & DECISION MAKING
Keywords
Field
DocType
activity mining, impact mining, impact modeling, imbalanced data
Data mining,Terrorism,Debt,Business decision mapping,Social security,Mathematics,Government
Journal
Volume
Issue
ISSN
7
2
0219-6220
Citations 
PageRank 
References 
11
1.16
2
Authors
4
Name
Order
Citations
PageRank
Longbing Cao12212185.04
Yanchang Zhao223320.01
Chengqi Zhang33636274.41
Huaifeng Zhang424018.84