Name
Abstract | ||
|---|---|---|
This case analysis contributes to the academic development of knowledge management by questioning the widely accepted data–information–knowledge hierarchy. It examines the practical use the hierarchy during the development of a knowledge-based system in a large utility company. The data–information–knowledge hierarchy was found to be of limited practical use. The literature related to the hierarchy sheds little light on separating the concepts of data, information and knowledge. This case uses empirical data from an in-depth study to present a counterpoint to the conventional data–information–knowledge hierarchy. It contributes to theory in two distinct ways. First, it introduces the knowledge–information–data model, which proposes a top-down perspective rather than the traditional bottom-up approach. Second, the case suggests that the terms knowledge and information can be understood in terms of their purpose and location. |
Year | DOI | Venue |
|---|---|---|
2004 | 10.1016/j.ijinfomgt.2004.04.007 | International Journal of Information Management |
Keywords | Field | DocType |
top down,hierarchy,firm,data model,knowledge,knowledge based system,bottom up,knowledge management,data,information | Data information,Sociology,Knowledge management,Hierarchy,Counterpoint,Case analysis | Journal |
Volume | Issue | ISSN |
24 | 4 | 0268-4012 |
Citations | PageRank | References |
2 | 0.54 | 5 |
Authors | ||
1 | ||
Name | Order | Citations | PageRank |
|---|---|---|---|
| Ashley Braganza | 1 | 38 | 4.01 |