Title
Service Level Agreement Management with Adaptive Coordination
Abstract
Service Level Agreement Management in the telecom- munications domain consists of a set of mechanisms for provisioning and monitoring services according to require- ments given by either a customer or provider. This pa- per presents an approach to adaptive coordination between customers requesting service via an SLA, and the provider who owns and provisions network resources. We deploy a set of software agents capable of automating negotiation between these parties, while applying provider policy and controlling admission of service requests onto the underly- ing network infrastructure. An architecture supporting this approach is described, as is a prototype of the full system deployed on a network simulator.
Year
DOI
Venue
2006
10.1109/ICNS.2006.99
ICNS
Keywords
Field
DocType
resource management,network resources,software agent,pricing,prototypes,sla,network simulator,simultaneous localization and mapping,software agents,technology management
Provider Edge,Service level objective,Computer science,Service-level agreement,Computer network,Service provider,Service level requirement,Application service provider,Telecommunications service,Customer Service Assurance
Conference
ISBN
Citations 
PageRank 
0-7695-2622-5
6
0.53
References 
Authors
1
4
Name
Order
Citations
PageRank
Dominic Greenwood122419.12
Giosuè Vitaglione2241.61
Lukas Keller360.53
Monique Calisti423123.31