Name
Year | DOI | Venue |
|---|---|---|
2005 | 10.1108/14637150510630873 | Business Proc. Manag. Journal |
Keywords | Field | DocType |
goal orientation,financial services,customer relations,design methodology | Customer relationship management,Computer science,Knowledge management,Management science | Journal |
Volume | Issue | Citations |
11 | 6 | 0 |
PageRank | References | Authors |
0.34 | 1 | 1 |
Name | Order | Citations | PageRank |
|---|---|---|---|
| Bernd Heinrich | 1 | 66 | 10.57 |