Paper Info
Title
Interpretive Flexibility Along The Innovation Decision Process Of The Uk Nhs Care Records Service (Ncrs): Insights From A Local Implementation Case Study
Abstract
Interpretive flexibility is a term used to describe the diverse perspectives on what a technology is and can or can not do during the process of technological development. In this article, we look at how interpretive flexibility manifests through the diverse perceptions of stakeholders involved in the diffusion and adoption of the NHS Care Records Service (NCRS). Our analysis shows that while the policy makers acting upon the application of details related to the implementation of the system, the potential users are far behind the innovation decision process, namely at the knowledge or persuasion stages. We use data from a local heath authority from a county close to London. The research explores, compares, and evaluates contrasting views on the systems implementation at the local as well as national level. We believe that our analysis is useful for NCRS implementation strategies, in particular, and technology diffusion in large organisations, in general.
Year
DOI
Venue
2005
10.4018/jthi.2007040101
INTERNATIONAL JOURNAL OF TECHNOLOGY AND HUMAN INTERACTION
Keywords
Field
DocType
care records service, healthcare, innovation decision process, innovation diffusion, NHS, social construction of technology
Health care,Ontology,Persuasion,Computer science,Knowledge management,Semantic Web,Semantic analytics,Social construction of technology,Perception,RDF
Conference
Volume
Issue
ISSN
3
2
1548-3908
Citations 
PageRank 
References 
0
0.34
2
Authors
2
Name
Order
Citations
PageRank
Anastasia Papazafeiropoulou138732.68
reshma gandecha211.39