Title
Correlating Business Objectives with Services: An Ontology-Driven Approach
Abstract
Ensuring that the IT/business functions of an organization realize its business objectives has long been recognized as a critically important question. This paper reports on a project that seeks to overturn established management orthodoxy by establishing that business objectives can be adequately modeled by leveraging a domain ontology and that methodological and tool support can be provided for the task of correlating the objectives of an organization and its service offerings. This paper presents an interim report from this project that describes how to leverage a domain ontology in i) building business objective/goal models in a top-down manner (required to be able to refine these to a level where there could be an ontological match between the languages used to describe objectives and services); ii) assessing the degree of ontological match between low-level objectives and business services as a step towards an automated framework for establishing strategic service alignment. We provide a brief illustration of our in-progress implementation within a toolkit called ServAlign.
Year
DOI
Venue
2011
10.1109/SCC.2011.13
IEEE SCC
Keywords
Field
DocType
automated framework,domain ontology,service offering,business function,ontology-driven approach,business service,business objective,ontological match,correlating business objectives,paper report,building business objective,strategic service alignment,business services,ontologies,requirements engineering,formal specification,ontology,semantics,goal modeling,unified modeling language,organizations
Ontology (information science),Artifact-centric business process model,Ontology,Service (economics),Computer science,Service-orientation,Knowledge management,Management by objectives,Goal modeling,Business rule
Conference
Citations 
PageRank 
References 
1
0.38
10
Authors
5
Name
Order
Citations
PageRank
Lam-Son Lê19612.97
Aditya K. Ghose2998102.78
Muralee Krishnan310.38
Krishnajith M. Krishnankunju410.38
Konstantin Hoesch-Klohe5624.83