Title
The role of SLAs in reducing vulnerabilities and recovering from disasters
Abstract
Many service providers and network operators offer service level agreements (SLAs) supporting various service dimensions, such as price, reliability, and performance, to their customers. SLAs are usually considered more of a luxury item today than a necessity. With the increased focus on homeland security, does it make sense to use security-type SLAs as a vehicle for the government to help secure ...
Year
DOI
Venue
2004
10.1002/bltj.20035
Bell Labs Technical Journal
Field
DocType
Volume
Homeland security,Service level,Architectural design,Computer security,Network security,Service provider,Engineering,Government,Vulnerability
Journal
9
Issue
ISSN
Citations 
2
1089-7089
2
PageRank 
References 
Authors
0.58
2
4
Name
Order
Citations
PageRank
Chun K. Chan192.69
Uma Chandrashekhar2388.97
Steven H. Richman33019.99
S. Rao Vasireddy4215.83