Paper Info
Title
Web-based knowledge exchange through social links in the workplace
Abstract
Knowledge exchange between employees is an essential feature of recent commercial organisations on the competitive market. Based on the data gathered by various information technology IT systems, social links can be extracted and exploited in knowledge exchange systems of a new kind. Users of such a system ask their queries and the system recommends known and unknown experts selected out of user's friends. The friends either provide the solution or forward the query to their friends. By means of the established social paths to experts, the system facilitates informal learning and exchange of latent knowledge between organisation members in their workplace. The overall concept, limitations and detailed features of this novel knowledge exchange system are discussed in the article.
Year
DOI
Venue
2012
10.1080/0144929X.2011.642895
Behaviour & IT
Keywords
Field
DocType
latent knowledge,knowledge exchange,it system,established social path,web-based knowledge exchange,detailed feature,social link,knowledge exchange system,essential feature,competitive market,novel knowledge exchange system,recommender system,social networks,programming,informal education,data gathering,knowledge management,information technology,social network
Social psychology,Recommender system,Informal learning,World Wide Web,Ask price,Social network,Information technology,Computer science,Knowledge management,Web application,Tacit knowledge,Informal education
Journal
Volume
Issue
ISSN
31
8
0144-929X
Citations 
PageRank 
References 
1
0.34
13
Authors
4
Name
Order
Citations
PageRank
Tomasz Filipowski1192.52
Przemys&#x142/aw Kazienko210.34
Piotr Br&#xF3/dka310.34
Tomasz Kajdanowicz425134.89