Title
Learning the Structure of Task-driven Human-Human Dialogs
Abstract
Data-driven techniques have been used for many computational linguistics tasks. Models derived from data are generally more robust than hand-crafted systems since they better reect the distribution of the phenomena being modeled. With the availability of large corpora of spo- ken dialog, dialog management is now reaping the benets of data-driven tech- niques. In this paper, we compare two ap- proaches to modeling subtask structure in dialog: a chunk-based model of subdialog sequences, and a parse-based, or hierarchi- cal, model. We evaluate these models us- ing customer agent dialogs from a catalog service domain.
Year
DOI
Venue
2008
10.1109/TASL.2008.2001102
IEEE Transactions on Audio, Speech, and Language Processing
Keywords
Field
DocType
games,natural language processing,speech recognition,speech,hidden markov models,predictive models
Dialog box,Spoken dialog,Computer science,Computational linguistics,Dialog system,Natural language processing,Dialog management,Artificial intelligence,Machine learning
Journal
Volume
Issue
ISSN
16
7
1558-7916
Citations 
PageRank 
References 
26
1.15
42
Authors
3
Name
Order
Citations
PageRank
Srinivas Bangalore1261.15
Giuseppe Di Fabbrizio233044.45
Amanda Stent3823.22