Title
Using Personal Ontology in Evaluating Service Quality
Abstract
How to find a suitable service for a user is a challenging task. This paper introduces a method of concept categorization with the use of personal ontology to select more suitable service according to the preferences of users. In addition, a new attribute called 'reformation' is added to evaluate service quality. Our method is to aide the evaluation process with user preferences to reflect the fact that the user difference will affect the selection of different service providers.
Year
DOI
Venue
2007
10.1109/SCC.2007.125
IEEE SCC
Keywords
Field
DocType
web services,service quality,quality of service,concept categorization method,qos,personal ontology,history,feedback,throughput,security,web pages,availability,service provider,ontologies
Service design,Service level objective,World Wide Web,Service quality,Computer science,Service provider,Differentiated service,Service level requirement,Web service,Service delivery framework
Conference
ISSN
ISBN
Citations 
2474-8137
0-7695-2925-9
2
PageRank 
References 
Authors
0.39
12
2
Name
Order
Citations
PageRank
Jeng-shin Hung130.75
Alan Liu214917.19