Title
An extended self-organizing map network for market segmentation: a telecommunication example
Abstract
Kohonen's self-organizing map (SOM) network is an unsupervised learning neural network that maps an n-dimensional input data to a lower dimensional output map while maintaining the original topological relations. The extended SOM network further groups the nodes on the output map into a user specified number of clusters. In this research effort, we applied this extended version of SOM networks to a consumer data set from American Telephone and Telegraph Company (AT&T). Results using the AT&T data indicate that the extended SOM network performs better than the two-step procedure that combines factor analysis and K-means cluster analysis in uncovering market segments.
Year
DOI
Venue
2006
10.1016/j.dss.2004.09.012
Decision Support Systems
Keywords
Field
DocType
extended version,neural network,extended som network,factor analysis,n-dimensional input data,market segmentation,k-means cluster analysis,som neural network,telecommunication example,output map,self-organizing map,consumer data,som network,lower dimensional output map,extended self-organizing map network,cluster,cluster analysis,telecommunication,self organization,segmentation,k means algorithm,topology,network performance,market structure,unsupervised learning,market survey,k means clustering,classification
Data mining,k-means clustering,Market segmentation,Computer science,Segmentation,Self-organization,Self-organizing map,Unsupervised learning,Artificial intelligence,Artificial neural network,Market research
Journal
Volume
Issue
ISSN
42
1
Decision Support Systems
Citations 
PageRank 
References 
30
1.44
10
Authors
3
Name
Order
Citations
PageRank
Melody Y. Kiang125925.18
Michael Y. Hu242655.74
Dorothy M. Fisher3575.49