Abstract | ||
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Inspired by the chasm between early adopters and early majority in diffusion of technological innovations, this paper investigates how agile improvement practices can help software organizations successfully implement new processes. An action research-based improvement initiative implemented a new change-request process and tool at the telecom company Ericsson AB in Gothenburg, Sweden. The study identifies a 'guerilla tactic' that change agents can use in software organizations to cross the chasm, and it discusses lessons learned in relation to literature on diffusion of innovation and software agility. The contribution of the study is that the guerrilla tactic supports agile improvement practices and facilitates successful implementation. |
Year | DOI | Venue |
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2006 | 10.1057/palgrave.ejis.3000603 | EJIS |
Keywords | Field | DocType |
software agility,software organization,new change-request process,new process,early majority,guerilla tactic,agile improvement practice,action research-based improvement initiative,guerrilla tactic,early adopter | Soft systems methodology,Information technology,Diffusion of innovations,Extreme programming practices,Knowledge management,Agile software development,Engineering,Empirical process (process control model),Strategic information system,Management science,Early adopter | Journal |
Volume | Issue | ISSN |
15 | 2 | 1476-9344 |
Citations | PageRank | References |
20 | 0.82 | 16 |
Authors | ||
3 |
Name | Order | Citations | PageRank |
---|---|---|---|
Anna Börjesson | 1 | 27 | 2.69 |
Fredrik Martinsson | 2 | 22 | 1.21 |
Magnus Timmerås | 3 | 21 | 1.17 |