Title
Operational Effectiveness And Strategic Flexibility: Scales For Performance Assessment Of New Product Development Systems
Abstract
Many firms attribute a central role to their New Product Development (NPD) function, in speeding up time to market, improving product quality, increasing manufacturing efficiency, building core competence and increasing innovative ability, often all within one and the same NPD system. This balancing of short-term operational effectiveness and longer-term strategic flexibility requires accurate insight in NPD performance on both dimensions. This paper reports on the operationalisation of these constructs based on NPD success literature, using a subdivision in product concept effectiveness and NPD process effectiveness. A validation test of the subjective scales shows good reliability results. Preliminary analysis of test results (n = 29) seems to point at firms trying to both exploit and explore by adapting the NPD process, and the building of dynamic capabilities.
Year
DOI
Venue
2008
10.1504/IJTM.2008.021044
INTERNATIONAL JOURNAL OF TECHNOLOGY MANAGEMENT
Keywords
Field
DocType
new product development, operational effectiveness, strategic flexibility, performance assessment
Economics,Core competency,Success factors,Dynamic capabilities,Knowledge management,Exploit,Subdivision,Operational effectiveness,Time to market,Operations management,Process management,New product development
Journal
Volume
Issue
ISSN
44
3-4
0267-5730
Citations 
PageRank 
References 
0
0.34
1
Authors
4