Name
Title | ||
|---|---|---|
Diagnosing information systems success: importance–performance maps in the health club industry |
Abstract | ||
|---|---|---|
There is now a growing global leisure industry that includes health, fitness, and sports clubs. Faced with increasing competition, organizations within this sector have turned to information systems (IS) as a means of obtaining competitive advantage. However, complaining of time shortages, lack of expertise, and a shortfall of perceived benefits, management often find conducting post-implementation evaluations of their IS investments problematic. |
Year | DOI | Venue |
|---|---|---|
2001 | 10.1016/S0378-7206(00)00076-8 | Information & Management |
Keywords | Field | DocType |
IS success,I–P maps,UK health club industry | Information system,Leisure industry,Tool management,Service quality,Competitive advantage,Typology,Knowledge management,Tertiary sector of the economy,Engineering,Marketing,Club | Journal |
Volume | Issue | ISSN |
38 | 7 | 0378-7206 |
Citations | PageRank | References |
33 | 1.72 | 15 |
Authors | ||
3 | ||
Name | Order | Citations | PageRank |
|---|---|---|---|
| Walter Skok | 1 | 91 | 7.52 |
| Andrew Kophamel | 2 | 33 | 1.72 |
| Ian Richardson | 3 | 33 | 1.72 |