Paper Info
Title
The dubuque water portal: evaluation of the uptake, use and impact of residential water consumption feedback
Abstract
The Dubuque Water Portal is a system aimed at supporting voluntary reductions of water consumption that is intended to be deployed city-wide. It provides each household with fine-grained, near real time feedback on their water consumption, as well as using techniques like social comparison, weekly games, and news and chat to encourage water conservation. This study used logs, a survey and interviews to evaluate a 15-week pilot with 303 households. It describes the Portal's design, and discusses its adoption, use and impacts. The system resulted in a 6.6% decrease in water consumption, and the paper employs qualitative methods to look at the ways in which the Portal was (or wasn't) effective in supporting its users and enabling them to reduce their consumption. The paper concludes with a discussion of design implications for residential feedback systems, and possible engagement models.
Year
DOI
Venue
2012
10.1145/2207676.2207772
CHI
Keywords
Field
DocType
qualitative method,15-week pilot,dubuque water portal,water conservation,design implication,residential feedback system,residential water consumption feedback,real time feedback,water consumption,social comparison,possible engagement model,human factors,water,near real time,sustainability,games,behavior change,feedback system
Water conservation,Simulation,Computer science,Water consumption,Social comparison theory,Qualitative research,Multimedia,Environmental economics,Sustainability,Behavior change
Conference
Citations 
PageRank 
References 
21
1.08
10
Authors
6
Name
Order
Citations
PageRank
Thomas Erickson11353171.98
Mark Podlaseck230131.31
Sambit Sahu387468.62
Jing D. Dai4211.08
Tian Chao512117.55
Milind R. Naphade61860162.17