Name
Title | ||
|---|---|---|
Technical Note---Approximating Vehicle Dispatch Probabilities for Emergency Service Systems with Location-Specific Service Times and Multiple Units per Location |
Abstract | ||
|---|---|---|
To calculate many of the important performance measures for an emergency response system, one requires knowledge of the probability that a particular server will respond to an incoming call at a particular location. Estimating these “dispatch probabilities” is complicated by four important characteristics of emergency service systems. We discuss these characteristics and extend previous approximation methods for calculating dispatch probabilities to account for the possibilities of workload variation by station, multiple vehicles per station, call-and station-dependent service times, and server cooperation and dependence. |
Year | DOI | Venue |
|---|---|---|
2009 | 10.1287/opre.1080.0591 | Operations Research |
Keywords | Field | DocType |
technical note,approximating vehicle dispatch probabilities,important characteristic,location-specific service times,multiple units,emergency service systems,incoming call,dispatch probability,emergency service system,call-and station-dependent service time,server cooperation,particular location,emergency response system,important performance measure,particular server,health care,queues | Health care,Technical note,Workload,Computer security,Emergency department,Queue,Operations research,Health services,Service time,Operations management,Mathematics | Journal |
Volume | Issue | ISSN |
57 | 1 | 0030-364X |
Citations | PageRank | References |
15 | 0.87 | 5 |
Authors | ||
3 | ||
Name | Order | Citations | PageRank |
|---|---|---|---|
| Susan Budge | 1 | 70 | 3.47 |
| Armann Ingolfsson | 2 | 229 | 21.53 |
| Erhan Erkut | 3 | 692 | 47.66 |