Title
Assessing Jordan's e-Government Maturity Level: Citizen's Perspective on Awareness, Acceptability and Usage of e-Government Services.
Abstract
Similar to other developing countries, Jordan started a national e-government initiative aiming to streamline government procedures and make information and government services available to business and citizens online. This paper presents the results of a study that assessed factors which could influence the awareness level, acceptance and use of e-government services in Jordan. It investigated issues such as: accessibility of e-government, citizen's attitude toward various privacy and security, the required services and costs. A survey has been distributed in one of the largest governorates of Jordan. The results of this preliminary study suggest that awareness of e-government has not reached the required level. These findings are hoped to be useful for researchers, practitioners and policy makers.
Year
DOI
Venue
2013
10.4018/ijegr.2013100101
IJEGR
Keywords
Field
DocType
government procedure,required service,preliminary study,e-government services,citizens online,e-government maturity level,assessing jordan,awareness level,e-government service,national e-government initiative,government service,largest governorates,required level
E-Government,Public relations,Sociology,Knowledge management,Developing country,Government
Journal
Volume
Issue
ISSN
9
4
1548-3886
Citations 
PageRank 
References 
0
0.34
27
Authors
3
Name
Order
Citations
PageRank
Hussein Al-Yaseen182.60
Anas Ratib Al-Soud200.34
Saheer Al-Jaghoub3323.73