Paper Info
Title
Improving communication and social support for caregivers of high-risk infants through mobile technologies
Abstract
Upon leaving the hospital, parents of high-risk infants experience a variety of challenges in providing care at home. In this work, we present results from a qualitative study to understand the role of social interaction and information-sharing surrounding high-risk infants among both home caregivers and health professionals. These results demonstrate challenges in communication and social support for caregivers of these infants. Based on these results, we present design guidelines for collaborative communication technologies for this population and a prototype system design that demonstrates how these design guidelines might be met in a mobile application. Finally, we discuss how collaborative technologies can serve to improve communication with professionals as well as provide much-needed social support.
Year
DOI
Venue
2011
10.1145/1958824.1958897
CSCW
Keywords
Field
DocType
high-risk infant,present design guideline,home caregiver,collaborative technology,present result,collaborative communication technology,improving communication,prototype system design,design guideline,social interaction,social support,mobile technology,communication technology,communication,system design,qualitative study
Mobile technology,Social relation,Population,Computer science,Systems design,Knowledge management,Human–computer interaction,Qualitative research,Social support
Conference
Citations 
PageRank 
References 
24
1.55
12
Authors
7
Name
Order
Citations
PageRank
Leslie S. Liu118112.84
Sen H. Hirano227118.61
Monica Tentori368857.82
Karen G. Cheng4565.21
Sheba George5254.03
Sun Young Park627424.31
Gillian Hayes71852155.64